You are entering a binding contract with https://neorsg.com/, the Realtors® or lenders who use it and their parents, subsidiaries and affiliates, and Commissions Inc. (“us”). By (1) using this website "https://neorsg.com", and (2) by submitting your information to “Continue My Search” and create a user profile, you agree that you are giving your express written consent to the all the terms below, as well as our Privacy Policy, both of which contain an Arbitration Agreement and Class Action Waiver. You agree that your doing so constitutes your electronic signature, and is equivalent to a written signature. You may choose to receive this contract on paper by calling us at (330) 717-6182 or emailing us at rguy@neorsg.com. You may withdraw this consent by using the opt-out procedures described in the “Our Communications With You” section below.
By accessing https://neorsg.com/, you are consenting to the information collection and use practices described in this Privacy Policy
Privacy Policy
Last Updated: 9/10/2024
At NEO Real Estate Service Group, we are committed to protecting your privacy and the security of your personal information. This Privacy Policy outlines the types of personal information we may collect, how we use this information, and under what circumstances we may disclose it. It also describes the measures we take to secure your personal information.
By visiting our website, you agree to the terms outlined in this Privacy Policy.
Please note that NEO Real Estate Service Group is not responsible for the content or privacy practices of other websites that may link to or from our website.
NEO Real Estate Service Group collects both personally identifiable information and non-personally identifiable information. This includes, but is not limited to, your name, billing and shipping addresses, phone number, email address, and credit card information. Below are ways in which we may collect this information:
Registration and Checkout: Before using certain features of the website or engaging in real estate services, you must complete a registration form. During registration, you will provide personal information such as your name, address, phone number, email, and payment information. This information is used for billing, invoicing, and communication with you about your transactions and our services.
Email Addresses: When you provide your email address on our site, it is used for communication purposes, including updates on your real estate transactions and other relevant notifications.
Mobile Phone Numbers: Providing a mobile number is optional, but it is required if you opt to receive mobile text (SMS) notifications. This option can be managed through the “Manage Preferences” section of your user account.
Cookies: Like most websites, NEO Real Estate Service Group uses cookies to enhance your user experience and to gather data on your interactions with our website. A cookie is a small file stored on your device by your browser to help us recognize you on future visits and provide a more personalized experience.
Sharing with Third Parties: We may share non-personally identifiable information with partners, advertisers, or other third parties for marketing or analysis purposes. Additionally, we may share your personal information with companies that provide support services, such as payment processors, marketing agencies, or web hosts. These third parties are not authorized to use your information for any purpose other than performing the functions for which we engage them.
Legal Disclosure: We may disclose your personal information in response to legal processes, such as subpoenas, court orders, or requests from law enforcement, or as otherwise required by law.
We take several measures to ensure that your personal information, including credit card details, is secure. However, no data transmission over the Internet is entirely secure. Therefore, you transmit information at your own risk.
Credit card information is processed by a third-party payment service and is not stored on our servers. We reveal only the last four digits of your credit card number when confirming an order, and full credit card details are transmitted securely during processing.
Please ensure you protect your account by keeping your password secure and signing off from shared devices.
Upon your request, we will:
You can make these requests by emailing our Customer Support team at rguy@neorsg.com. Please include “Opt Out/Corrections” in the subject line and refrain from sending sensitive information, such as credit card details, via email.
Most of the personal information we collect is obtained through our website. However, we may also collect information offline, such as when you contact us by phone. In these cases, we ask only for the information needed to assist you, and we ensure that any offline data is entered into our system using encryption protocols.
NEO Real Estate Service Group reserves the right to update this Privacy Policy from time to time. We encourage you to regularly review this policy so you remain informed about how we protect your personal information. Your continued use of the website after any changes to this policy constitutes your acceptance of the updated terms.
We welcome any questions or feedback regarding this Privacy Policy. Please feel free to contact us at rguy@neorsg.com
